PSP Operator

Combo Tech is a product iGaming company developing modern platform solutions for online casinos. The team already has over 100 people, and we continue to grow. We are currently looking for a PSP Operator who will monitor payment stability and ensure uninterrupted transaction operations.

Main Responsibilities:

• Management and switching of payment methods across multiple iGaming projects in real-time.
• Monitoring, analytics, and traffic control for payment providers.
• Operational communication with PSP providers during incidents or delays.
• Preparation of short reports/logs on incidents and actions during the shift.
• Initial diagnosis of technical issues (stuck transactions, instability of methods).
• Support for colleagues from Support with deposit and withdrawal issues.

Candidate Requirements:

• Experience with payment systems, processing, or customer support (preferably in iGaming/fintech).
• Understanding of online payment principles (cards, P2P, wallets, crypto).
• Attention to detail and ability to work with large volumes of information.
• Skills in operational response and communication (with colleagues and external partners).
• Willingness to work night shifts 2/2 and under high load.
• Basic English.

Будет плюсом:

• Experience in casinos/betting or fintech projects.
• Basic knowledge of APIs and BI systems.
• Experience interacting with PSP technical support.

Conditions:

• Schedule: 2/2, 12 hours (19:00–07:00 UTC+3).
• Remote work.
• Training on processes and traffic specifics.
• Opportunities for growth within the PSP department.

Salary: $800