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It’s Time to Conclude
In general, I consulted with a real lawyer (not an AI).
To finally close the topic, I will summarize the communication with technical support through the channel that Mr. Shishkin insisted on, he never contacted me privately.
Despite the fact that all our agreements and access confirmations were initially discussed in Telegram (I believe not just with me), I made an effort and sent an official request via email.
An important nuance: the correspondence in Telegram, where the conditions were recorded, was deleted by the author for both parties. By the way, Anton indirectly confirmed the fact of deletion in the general chat — when asked directly, he did not give a clear answer, referring to the fact that «the correspondence was personal».
In response to my request, the support service asked for a receipt. When I explained that all confirmations were in the deleted chat, I received an official response (quote):
«The fact of payment cannot be contained in personal correspondence, as it is confirmed by a bank document.»
For me, the situation is quite simple: I freely used the course materials for 10 months. This is the best proof that at the start of the training, all parties’ obligations were fulfilled. Demanding a receipt almost a year later, after previously deleting the communication history with confirmation…
The support email contains a notification about «commercial confidentiality.» Since I did not sign any non-disclosure agreements (NDA) and do not recall any such conditions, I see no obstacles to quoting the official position of the Contractor. At the same time, adhering to etiquette, I do not publish screenshots but limit myself to text.
With this, I put an end to it. The topic is exhausted and closed for me. If colleagues have any questions, they can send them via carrier pigeons.
P.S. For those who were interested in the contacts: the support address that eventually replied to me is mundshtuki-org-rf@yandex.ru.
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